Fan leaves are used for decorative palm. 4 pieces per bag. ECO-FRIENDLY: Palms are cut to guarantee a new crop each season. ORDER IS SHIPPED AS CLOSE TO PALM SUNDAY AS POSSIBLE. Fan Palm needs to be treated like a cut flower. Remove from shipping box. Place stems in water. Plastic bags should be kept on the leaves as long as possible to ensure freshness. Palm should be kept in a cool area (less than 50 degrees). Out of sunlight. An unheated basement area is best. Sheds and garages can heat up as it get closer to the middle of April. Fan palm tips are usually brown. This is the way it grows.
We ship our orders via UPS and US Postal service. Shipments are billed at the prevailing rates for either shipping method. If your order arrives damaged, please retain all packaging and product. Call us an we will initiate a damage claim. Custom items are non-returnable and require a signature on a quote before we place your order.
Return policy for in store purchases:
- Product must be in the original store packaging
- Must have Sales receipt
- If no sales receipt, credit will be issued by a Tally’s Gift Certificate